Getting Started

Adding Administrators 

(Administrators > Add Administrator) 

To begin, make sure that you are logged into the Backoffice. 

In order to add administrators to your account, click the Administrators tab, then click Add an Administrator

Simply add the administrator’s first name, last name, and email address, then click the Create button. After clicking Create, an automatic email will be sent to the email address provided which will allow the new administrator to set up their own login credentials. Administrators will have access to everything that you have access to, such as account level information or setting up events. 

Icon and Logo Images 

Next, you will want to set up your organization information, which is the last tab on the list. Within the Organization Info tab, you can update your icon images and logo image. 

To get started, click on Edit Organization and enter in your logo image and icon image. For the logo image, we recommend 400 pixels by 160 pixels and no heavier than 100 kb. For the icon image, we recommend 256 pixels by 256 pixels, and no heavier than 100 kb. 

Your logo image will appear within your mobile app and your icon image will appear once they’ve selected your organization. These are basic items that you will need in order to get your account set up. Once your images have been entered, click the save button and you are good to go! 

If you have any additional questions, please feel free to contact our support team at

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