Collection: On-Site Tools & Support
This is a collection of tools, tips and best practices to support your participants leading up to and during your event.
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How To Create a Password for User Profiles - iOS Devices
In the event that user's would like to access an event via password, attendees can log into their User Profile within the app by creating a user-specific password. -
Supported Devices
Eventsential, Engagefully and Dedicated Apps can be used on any of the following devices: -
How To Create a Password for User Profiles - Desktop
If users would like to access an event via password, attendees can log into their User Profile within the responsive website by creating a user-specific password. -
How to Provide Login Assistance using Access Codes
Event admins can generate Access Codes in the backoffice to help registered participants login and enter both virtual and in-person events. -
Assigning Event Support
The Event Support staff is the Association appointed first point of contact for matters relating to individual events. -
Attendee Support Basics
Sometimes attendees require assistance before, during or after an event. To support this there are several help options throughout the platform. -
Registrant Profile vs. Participant Profile
There are two separate profiles: the registrant profile and the participant/user profile. Learn the difference between the two and how it applies to your event. -
How To Create a Password for User Profiles - Android Devices
In the event that user's would like to access an event via password, attendees can log into their User Profile within the app by creating a user-specific password.