Collection: RD Mobile FAQ
Got a quick question? Check out RD Mobile's FAQ page for a quick answer. A collection of our most common client questions all in one place!
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Can I Copy and Paste an Event?
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What images can I upload to brand my app?
To ensure that your mobile app seamlessly aligns with your organizational and event brand, it is important to upload several icons and logos during the initial setup and for each new event. -
How can I make changes to my app store listing?
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How often can I update event content in the apps?
Learn about the frequency and flexibility of updating event content within the apps, ensuring you can keep your attendees informed with the latest information and updates. -
Registrant Profile vs. Participant Profile
There are two separate profiles: the registrant profile and the participant/user profile. Learn the difference between the two and how it applies to your event. -
Do unpublished events automatically reflect changes I’ve made to event content?
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Are there differences in how Engagefully looks or behaves across different devices?
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How soon will attendees see the updated content on their devices?
Discover how quickly attendees will be able to access the updated content on their devices. -
Can attendees export their sessions to their device calendar?
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Will Engagefully EVENTS work when the attendee doesn’t have Internet connectivity?
All major features of the Engagefully EVENTS mobile app have been designed to work offline when internet connectivity is unavailable -
Is it possible for attendees to manually fetch the most recent content?
The article explains how attendees can manually retrieve the latest content in the app for an up-to-date event experience. -
Does RD Mobile have surveys and polls?
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How will the custom values appear in the app?
The article explains how custom values will appear in the app for sessions, speakers, exhibitors, and roster items, ensuring a seamless user experience. -
Where will ads show up?
Ads would be displayed in the bottom of the screen. -
What is the difference between the Attendee Roster and Attendee Social Profiles?
Engagefully EVENTS by Results Direct's Smart Match Platform will merge attendee records based on a common email address, removing any possibility of creating duplicate records. -
What is RSS?
RSS (Rich Site Summary) is a format for delivering regularly changing web content. -
How do I remove flagged posts, photos, and comments from the app?
Learn the step-by-step process to effectively remove flagged posts, photos, and comments from your app, maintaining a positive and safe environment for all users. -
What is the Personalized Dashboard?
The new Dashboard will provide your attendees with up-to-the-minute details about your event -
What different content can display in the Dashboard?
Promoted Posts sit in the very first window in the Dashboard