How to configure the new Engagefully 365 Home Screen and Menu

Last updated January 24, 2024

Year-round engagement is an important ingrediant for the success of membership organizations around the globe. With the 2023.v5 release of the Engagefully platform we've re-imagined mobile engagement and empowered administrators with a suite of enhanced tools.


This article will review: 

  • Updating the home screen 

  • Creating Promotions

  • Managing Shortcuts

  • Updating and customizing the menu structure

 

Updating the Home Screen 


Log in to the Backoffice and navigate to the ‘Organization Info’ tab. 

Click ‘Edit Organization’ to access the ‘Styling’ tab and review or update the organization logo.  

Edit Organization Button

If changes are needed, admins can update the Logo Image through a file upload (PNG or JPEG) or linking to a URL for an already hosted image. The image should be no larger than 2000×1000px and no heavier than 1MB. For the best experience, we recommend an aspect ratio of 2:1. 

Organization Logo

On the same page, scroll down to the ‘Home Page Content’ area

Organization Acronym

 

Enter your organization acronym or abbreviation your in the ‘Organization acronym or abbreviation’ field.  

Under the ‘Description’ field, add descriptive text that best highlights your company mission or current project, for users to learn a little more about the organization. 

Next, determine which modules you would like to have on display. The Home screen configuration area provides the ability to sort, add or remove active sections, to be customized in a way that compliments your user’s journey. 

Home Screen Configurations

Determine how many events you would like to have on display in the home screen, and you can use a toggle to control whether past events are included in the list of events on display at any given time. 

Toggle for Past Events

When you’re done making updates, scroll up and click ‘Save’ to apply the changes. 

Note: To ensure a uniform and aesthetically pleasing display, please make sure that event logos have a 2:1 aspect ratio.

Creating Promotions  


From the organizational level, refer to the new ‘Promotions’ tab, and then click ‘Add New Promotion’ to get started with promotions. 

Add New Promotion

Update the ‘Name’ field. Provide a Home Page Image and Detail Page image. Proceed to updating the ‘Description’ with the basic text editor.  

Create a New Promotion

If the goal is having the promotion redirect members to a specific page, then enter the destination URL in the 'Action URL' field.  The ‘Action Label’ field is where the call to action for the link lives. 

Gateway Destination URL

For organizations with an active engagement connector, ‘Gateway’ and ‘Gateway Destination URL’ can be updated to link out to member exclusive content that would normally prompt visitors to log in. 

For promotions that are time-sensitive, admins can set a start date and end date to automate the visibility of the promotions to members. This functionality also takes time zones into consideration, making coordination a little easier. 

Time Sensitive Promotions

Managing Shortcuts 


The first 2 items in the menu structure will show up as example shortcuts by default. Shortcuts are managed within the mobile app and the data for this is stored locally on your mobile device.

To add a shortcut, select the plus (+) symbol in the dotted box under ‘My Shortcuts’. Tap and hold a finger on a menu item for the option to create a Shortcut. 

My Shortcuts

 

Shortcuts can also be removed at your convenience by tapping an existing shortcut and holding until the option to remove your shortcut presents. Selecting ‘Remove’ will delete the shortcut. 

Remove Shortcut

Updating the Menu Structure 


To update the menu structure, return to the Backoffice and tap ‘Manage Menu’ from the organization level. 

Manage Menu

The platform supports drag and drop functionality so admins can customize the order and groups where menu items live with just a few clicks. 

Menu Group

Additionally, the latest release introduces a color-coding option to the menu structure, providing an opportunity to enhance the user experiences while making different menu items distinguishable. Once the updates are made, remember to click ‘Save’ to apply the changes. Examples of how the menu appears in list and tile view are shown below:

List Menu PreviewTile Menu Preview

Unlock the full potential of the Engagefully platform with personalized assistance from our team of Product Specialists! Have a question, need a tip, or seeking advice? Reach out to our friendly experts by sending an email to support@rdmobile.com.

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