Year-Round Organizational Roles
Last updated May 31, 2023

This feature is exciting because it enables you to manage your Year-Round Content in various ways.
In Events, assigning participants to roles provides more granular control over what menu items are presented to different groups of participants. Organizational Roles bring this capability to Engagefully and Year-Round menus, allowing for more flexibility and customization.
Prerequisites
- Engagefully
- Engagefully EVENTS (Eventsential) with Year-Round content enabled
- Integration requires Account Linking
Why Organizational Roles?
Organizational roles allow you to provide a more dynamic experience within the app where users are presented and given access to specific menu items.
Creating and Populating Roles
The first step in using Organizational Roles is to create Roles.
Steps
- On the home menu, look for the 'Organizational Roles' menu item

- Select the 'Add New Role' button

- Provide a name for your new role and click 'Create'.

- Your Organizational Roles menu will now display the role you created. Click on the link to the desired role you would like to update. Then click 'Add Users'.

- Roles are based on email addresses. Add the desired email addresses. If you have an Excel list of email addresses, you can save the Excel list as a Tab Delimited Text (.txt) file to produce a text list which can be copied and pasted. (See Integration section below to pull data from AMS / CMS)

- With roles created and populated, you can now use roles at the organization/year-round level to manage menu items.
Integration - Pulling Member Data From Your AMS / CMS Solution
While it is possible to manage organization roles through the App Backoffice interface, it is usually preferable to create an integration which pulls in member data from your system to automatically populate Organizational Roles. A few things need to be in place to make this work.
- The first step in this process is to enable account linking. Your system will need to provide certain APIs to allow data to be exchanged. Please see the Technical Requirements section under Account Linking Integration.
- Organizational Roles must be defined and created prior to pulling member data into desired roles. We currently do not have the ability to dynamically/automatically create Organizational Roles from your AMS / CMS.
RD Mobile FAQ
Got a quick question? Check out RD Mobile's FAQ page for a quick answer. A collection of our most common client questions all in one place!
- Can I Copy and Paste an Event?
- What images can I upload to brand my app?
- How can I make changes to my app store listing?
- How often can I update event content in the apps?
- Registrant Profile vs. Participant Profile
- Do unpublished events automatically reflect changes I’ve made to event content?
- Are there differences in how Engagefully looks or behaves across different devices?
- How soon will attendees see the updated content on their devices?
- Can attendees export their sessions to their device calendar?
- Will Engagefully EVENTS work when the attendee doesn’t have Internet connectivity?
- Is it possible for attendees to manually fetch the most recent content?
- Does RD Mobile have surveys and polls?
- How will the custom values appear in the app?
- Where will ads show up?
- What is the difference between the Attendee Roster and Attendee Social Profiles?
- What is RSS?
- How do I remove flagged posts, photos, and comments from the app?
- What is the Personalized Dashboard?
- What different content can display in the Dashboard?
Get Started With Conversations
RD Mobile's Conversations provides a space for members, event participants, committees, and groups to connect and engage. Conversations is available as an add-on to RD Mobile’s Engagefully platforms.
About RD Products
RD Mobile’s industry-leading Engagefully & Engagefully EVENTS apps & platforms power year-round member engagement as well as in-person, hybrid/blended & virtual events - on both mobile & desktop devices.
Get Started With Year-Round Content
Ready to set up your year-round content on the Engagefully platform? Follow these steps to kickstart your engagement.
On-Site Tools & Support
This is a collection of tools, tips and best practices to support your participants leading up to and during your event.
- How To Create a Password for User Profiles - iOS Devices
- Supported Devices
- How To Create a Password for User Profiles - Desktop
- How to Provide Login Assistance using Access Codes
- Assigning Event Support
- Attendee Support Basics
- Registrant Profile vs. Participant Profile
- How To Create a Password for User Profiles - Android Devices
Publish & Promote Your Event
Your event is ready to go, now it's time start engaging participants.
- How to Publish Your Event
- Invitation Email
- Follow-Up Emails
- Email Templates
- App Marketing Resource - How-To Guides
- Increasing App Downloads & Engagement - Marketing Campaign
- App Marketing Resource - Digital Business Card Exchange Promo Image
- App Marketing Resource - Website Samples
- App Marketing Resource - Spinner Samples
Add Basic Event Content
Ready to start adding content to your new event? Learn the basics here in this step-by-step guide.
- How do I create a Notification?
- Setting Up Sessions
- Setting Up Speakers
- How to Reorder Speakers and Designate Speaker Roles
- Setting Up Exhibitors
- How do I create tags for my Event?
- How to Add Registrants
- Registrant Profile vs. Participant Profile
- How to Manage Content In Bulk
- How do I enable and manage the event Dashboard?
- Add a New Menu Item
- Add a Map
- Setting Up Ads
Advanced Event Features
Want to supercharge your event? Browse through this collection of advanced features to determine what your event needs to take it to the next level.
- Event Roles
- How to Reorder Speakers and Designate Speaker Roles
- How to Create Exhibitor Booth Staff, Moderators, and Sponsor Representatives Using Custom Content.
- How to Create Custom Content
- What are Custom Labels used for?
- Event Integrations FAQ
- Embed Sessions on Your Web Site
- Embed Speaker Details on Your Website
- Embed Exhibitor Lists on Your Web Site
- How to Add Surveys, Evaluations & Polls
- Exhibitor Management Portal
- QR Code and Virtual Session Check-In
- Digital Business Card Exchange
- Setting Up Gamification
- Arranged Appointments
- Embed YouTube Content within Sessions
- Embed Vimeo Video Content within Sessions
Create a New Event
Ready to create a new event on the Engagefully & Engagefully EVENTS (formally Eventsential) platform? This step-by-step guide will walk you through creating and configuring a new event.