Year-Round Account Linking and Integration
Last updated May 31, 2023
Mobile app users can link their Engagefully account to their account with your organization. This enables you to create Organization Roles based on information in your system to deliver restricted content to specific groups of users, and it also makes it possible to link users to your website with pass-through authentication.
Account Linking is available for the following products:
- Engagefully by RD Mobile
- Engagefully EVENTS (Eventsential) by RD Mobile
Technical Requirements
At a minimum, your system will need to provide an API that supports the following:
- Authenticate a user by their username & password, and/or look up a user by their email address (providing that email addresses are guaranteed to be unique in your system)
- Fetch user details by the user's unique key
If the account linking is being used to support Organization Roles, role information should be made available by one of the following means:
- Included in the user details
- An API endpoint on your system that provides a list of members of a given group
You may employ a combination of the above methods for different roles.
In addition, particularly if your role information is included in the user details, it is optimal to provide an API endpoint that will allow our system to fetch a list of user records that have been updated since a given date and time.
Account linking is an add-on feature not included with the base application. Additional integration fees may apply. Please contact your sales representative for details.
Please note that account linking does not imply integrated authentication. Users will continue to log in to the Engagefully/Engagefully EVENTS (Eventsential) mobile app using their local app credentials, not their credentials with your organization.
RD Mobile FAQ
Got a quick question? Check out RD Mobile's FAQ page for a quick answer. A collection of our most common client questions all in one place!
- Can I Copy and Paste an Event?
- What images can I upload to brand my app?
- How can I make changes to my app store listing?
- How often can I update event content in the apps?
- Registrant Profile vs. Participant Profile
- Do unpublished events automatically reflect changes I’ve made to event content?
- Are there differences in how Engagefully looks or behaves across different devices?
- How soon will attendees see the updated content on their devices?
- Can attendees export their sessions to their device calendar?
- Will Engagefully EVENTS work when the attendee doesn’t have Internet connectivity?
- Is it possible for attendees to manually fetch the most recent content?
- Does RD Mobile have surveys and polls?
- How will the custom values appear in the app?
- Where will ads show up?
- What is the difference between the Attendee Roster and Attendee Social Profiles?
- What is RSS?
- How do I remove flagged posts, photos, and comments from the app?
- What is the Personalized Dashboard?
- What different content can display in the Dashboard?
Get Started With Conversations
RD Mobile's Conversations provides a space for members, event participants, committees, and groups to connect and engage. Conversations is available as an add-on to RD Mobile’s Engagefully platforms.
About RD Products
RD Mobile’s industry-leading Engagefully & Engagefully EVENTS apps & platforms power year-round member engagement as well as in-person, hybrid/blended & virtual events - on both mobile & desktop devices.
Get Started With Year-Round Content
Ready to set up your year-round content on the Engagefully platform? Follow these steps to kickstart your engagement.
On-Site Tools & Support
This is a collection of tools, tips and best practices to support your participants leading up to and during your event.
- How To Create a Password for User Profiles - iOS Devices
- Supported Devices
- How To Create a Password for User Profiles - Desktop
- How to Provide Login Assistance using Access Codes
- Assigning Event Support
- Attendee Support Basics
- Registrant Profile vs. Participant Profile
- How To Create a Password for User Profiles - Android Devices
Publish & Promote Your Event
Your event is ready to go, now it's time start engaging participants.
- How to Publish Your Event
- Invitation Email
- Follow-Up Emails
- Email Templates
- App Marketing Resource - How-To Guides
- Increasing App Downloads & Engagement - Marketing Campaign
- App Marketing Resource - Digital Business Card Exchange Promo Image
- App Marketing Resource - Website Samples
- App Marketing Resource - Spinner Samples
Add Basic Event Content
Ready to start adding content to your new event? Learn the basics here in this step-by-step guide.
- How do I create a Notification?
- Setting Up Sessions
- Setting Up Speakers
- How to Reorder Speakers and Designate Speaker Roles
- Setting Up Exhibitors
- How do I create tags for my Event?
- How to Add Registrants
- Registrant Profile vs. Participant Profile
- How to Manage Content In Bulk
- How do I enable and manage the event Dashboard?
- Add a New Menu Item
- Add a Map
- Setting Up Ads
Advanced Event Features
Want to supercharge your event? Browse through this collection of advanced features to determine what your event needs to take it to the next level.
- Event Roles
- How to Reorder Speakers and Designate Speaker Roles
- How to Create Exhibitor Booth Staff, Moderators, and Sponsor Representatives Using Custom Content.
- How to Create Custom Content
- What are Custom Labels used for?
- Event Integrations FAQ
- Embed Sessions on Your Web Site
- Embed Speaker Details on Your Website
- Embed Exhibitor Lists on Your Web Site
- How to Add Surveys, Evaluations & Polls
- Exhibitor Management Portal
- QR Code and Virtual Session Check-In
- Digital Business Card Exchange
- Setting Up Gamification
- Arranged Appointments
- Embed YouTube Content within Sessions
- Embed Vimeo Video Content within Sessions
Create a New Event
Ready to create a new event on the Engagefully & Engagefully EVENTS (formally Eventsential) platform? This step-by-step guide will walk you through creating and configuring a new event.